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| 1052dfc1b1 | |||
| 3452cd143a |
33
README.md
33
README.md
@ -5,27 +5,38 @@
|
||||
## Configuration
|
||||
|
||||
```shell
|
||||
# Required API/authentication variables:
|
||||
# Required API endpoint/authentication variables
|
||||
SONAR_URL=https://instance.sonar.software/api/graphql
|
||||
SONAR_TOKEN=
|
||||
RC_APP_KEY=
|
||||
RC_APP_SECRET=
|
||||
RC_LOGIN_USERNAME=
|
||||
RC_LOGIN_EXT=
|
||||
RC_LOGIN_PASSWORD=
|
||||
RINGCENTRAL_CLIENT_ID=
|
||||
RINGCENTRAL_CLIENT_SECRET=
|
||||
RINGCENTRAL_USERNAME=
|
||||
RINGCENTRAL_EXTENSION=
|
||||
RINGCENTRAL_PASSWORD=
|
||||
|
||||
# Set to any value to enable use of RingCentral's sandbox API
|
||||
RC_SANDBOX=
|
||||
# Set to 'sandbox' to use RingCentral's sandbox API
|
||||
# Any other value will result in using RingCentral's production API
|
||||
RINGCENTRAL_SERVER=production
|
||||
|
||||
# The database to use
|
||||
# valid options: pg, sqlite
|
||||
# default: sqlite
|
||||
DB_ENGINE=sqlite # can be pg
|
||||
# only used when DB_ENGINE=pg
|
||||
|
||||
# Only used when DB_ENGINE=pg
|
||||
DB_URL=
|
||||
# only used when DB_ENGINE=sqlite
|
||||
# Only used when DB_ENGINE=sqlite
|
||||
# default: voicemails.db
|
||||
DB_FILE=voicemails.db
|
||||
|
||||
# A mapping of extension number to Sonar Ticket Group
|
||||
# Only the voicemail boxes of these extensions will be checked
|
||||
EXTENSION_TICKET_GROUPS=1:1,2:2,2:3
|
||||
|
||||
# Upon first run, query RingCentral voicemails up to FIRST_RUN_AGE seconds old.
|
||||
# Useful when the application is restarted after not running for some time.
|
||||
# default: 86400 (1 day)
|
||||
FIRST_RUN_AGE=86400
|
||||
```
|
||||
|
||||
## Deployment
|
||||
@ -45,6 +56,8 @@ services:
|
||||
environment:
|
||||
# ... see Configuration above
|
||||
DB_FILE: /data/voicemails.db
|
||||
# so the created tickets show the correct 'Received' date & time
|
||||
TZ: America/Creston
|
||||
volumes:
|
||||
- data:/data
|
||||
```
|
||||
|
||||
410
package-lock.json
generated
410
package-lock.json
generated
@ -18,7 +18,8 @@
|
||||
"react": "^17.0.1",
|
||||
"react-dom": "^17.0.1",
|
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"sqlite3": "^5.0.2",
|
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"ts-node": "^9.1.1"
|
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"ts-node": "^9.1.1",
|
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"winston": "^3.3.3"
|
||||
},
|
||||
"devDependencies": {
|
||||
"@types/luxon": "^1.26.2",
|
||||
@ -116,6 +117,16 @@
|
||||
"node": ">=4"
|
||||
}
|
||||
},
|
||||
"node_modules/@dabh/diagnostics": {
|
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"version": "2.0.2",
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"resolved": "https://registry.npmjs.org/@dabh/diagnostics/-/diagnostics-2.0.2.tgz",
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"dependencies": {
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"colorspace": "1.1.x",
|
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"enabled": "2.0.x",
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"kuler": "^2.0.0"
|
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}
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},
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"node_modules/@eslint/eslintrc": {
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"version": "0.4.0",
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"resolved": "https://registry.npmjs.org/@eslint/eslintrc/-/eslintrc-0.4.0.tgz",
|
||||
@ -455,6 +466,11 @@
|
||||
"node": ">=8"
|
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}
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},
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"node_modules/async": {
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"resolved": "https://registry.npmjs.org/asynckit/-/asynckit-0.4.0.tgz",
|
||||
@ -757,6 +773,15 @@
|
||||
"node": ">=0.10.0"
|
||||
}
|
||||
},
|
||||
"node_modules/color": {
|
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"version": "3.0.0",
|
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"resolved": "https://registry.npmjs.org/color/-/color-3.0.0.tgz",
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"integrity": "sha512-jCpd5+s0s0t7p3pHQKpnJ0TpQKKdleP71LWcA0aqiljpiuAkOSUFN/dyH8ZwF0hRmFlrIuRhufds1QyEP9EB+w==",
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"dependencies": {
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"color-convert": "^1.9.1",
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"color-string": "^1.5.2"
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}
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"node_modules/color-convert": {
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"version": "2.0.1",
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"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-2.0.1.tgz",
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@ -772,14 +797,52 @@
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"node_modules/color-name": {
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"dev": true
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"integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA=="
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"node_modules/color-string": {
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|
||||
"dependencies": {
|
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"color-name": "^1.0.0",
|
||||
"simple-swizzle": "^0.2.2"
|
||||
}
|
||||
},
|
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"node_modules/color/node_modules/color-convert": {
|
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"version": "1.9.3",
|
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"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-1.9.3.tgz",
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"dependencies": {
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|
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|
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"node_modules/color/node_modules/color-name": {
|
||||
"version": "1.1.3",
|
||||
"resolved": "https://registry.npmjs.org/color-name/-/color-name-1.1.3.tgz",
|
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"integrity": "sha1-p9BVi9icQveV3UIyj3QIMcpTvCU="
|
||||
},
|
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"node_modules/colorette": {
|
||||
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|
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|
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"integrity": "sha512-puCDz0CzydiSYOrnXpz/PKd69zRrribezjtE9yd4zvytoRc8+RY/KJPvtPFKZS3E3wP6neGyMe0vOTlHO5L3Pw=="
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},
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"node_modules/colors": {
|
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"version": "1.4.0",
|
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"resolved": "https://registry.npmjs.org/colors/-/colors-1.4.0.tgz",
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"integrity": "sha512-a+UqTh4kgZg/SlGvfbzDHpgRu7AAQOmmqRHJnxhRZICKFUT91brVhNNt58CMWU9PsBbv3PDCZUHbVxuDiH2mtA==",
|
||||
"engines": {
|
||||
"node": ">=0.1.90"
|
||||
}
|
||||
},
|
||||
"node_modules/colorspace": {
|
||||
"version": "1.1.2",
|
||||
"resolved": "https://registry.npmjs.org/colorspace/-/colorspace-1.1.2.tgz",
|
||||
"integrity": "sha512-vt+OoIP2d76xLhjwbBaucYlNSpPsrJWPlBTtwCpQKIu6/CSMutyzX93O/Do0qzpH3YoHEes8YEFXyZ797rEhzQ==",
|
||||
"dependencies": {
|
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"color": "3.0.x",
|
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"text-hex": "1.0.x"
|
||||
}
|
||||
},
|
||||
"node_modules/combined-stream": {
|
||||
"version": "1.0.8",
|
||||
"resolved": "https://registry.npmjs.org/combined-stream/-/combined-stream-1.0.8.tgz",
|
||||
@ -1021,6 +1084,11 @@
|
||||
"integrity": "sha512-CwBLREIQ7LvYFB0WyRvwhq5N5qPhc6PMjD6bYggFlI5YyDgl+0vxq5VHbMOFqLg7hfWzmu8T5Z1QofhmTIhItA==",
|
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"dev": true
|
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},
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"node_modules/enabled": {
|
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"version": "2.0.0",
|
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"resolved": "https://registry.npmjs.org/enabled/-/enabled-2.0.0.tgz",
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"integrity": "sha512-AKrN98kuwOzMIdAizXGI86UFBoo26CL21UM763y1h/GMSJ4/OHU9k2YlsmBpyScFo/wbLzWQJBMCW4+IO3/+OQ=="
|
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},
|
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"node_modules/encoding": {
|
||||
"version": "0.1.13",
|
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"resolved": "https://registry.npmjs.org/encoding/-/encoding-0.1.13.tgz",
|
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@ -1313,6 +1381,16 @@
|
||||
"integrity": "sha1-PYpcZog6FqMMqGQ+hR8Zuqd5eRc=",
|
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"dev": true
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},
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"node_modules/fast-safe-stringify": {
|
||||
"version": "2.0.7",
|
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"resolved": "https://registry.npmjs.org/fast-safe-stringify/-/fast-safe-stringify-2.0.7.tgz",
|
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"integrity": "sha512-Utm6CdzT+6xsDk2m8S6uL8VHxNwI6Jub+e9NYTcAms28T84pTa25GJQV9j0CY0N1rM8hK4x6grpF2BQf+2qwVA=="
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},
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"node_modules/fecha": {
|
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"version": "4.2.0",
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"resolved": "https://registry.npmjs.org/fecha/-/fecha-4.2.0.tgz",
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"integrity": "sha512-aN3pcx/DSmtyoovUudctc8+6Hl4T+hI9GBBHLjA76jdZl7+b1sgh5g4k+u/GL3dTy1/pnYzKp69FpJ0OicE3Wg=="
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"node_modules/file-entry-cache": {
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"version": "6.0.1",
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"resolved": "https://registry.npmjs.org/file-entry-cache/-/file-entry-cache-6.0.1.tgz",
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@ -1356,6 +1434,11 @@
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"integrity": "sha512-zAoAQiudy+r5SvnSw3KJy5os/oRJYHzrzja/tBDqrZtNhUw8bt6y8OBzMWcjWr+8liV8Eb6yOhw8WZ7VFZ5ZzA==",
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"dev": true
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"node_modules/fn.name": {
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"version": "1.1.0",
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"resolved": "https://registry.npmjs.org/fn.name/-/fn.name-1.1.0.tgz",
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"integrity": "sha512-GRnmB5gPyJpAhTQdSZTSp9uaPSvl09KoYcMQtsB9rQoOmzs9dH6ffeccH+Z+cv6P68Hu5bC6JjRh4Ah/mHSNRw=="
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},
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"node_modules/forever-agent": {
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"version": "0.6.1",
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"resolved": "https://registry.npmjs.org/forever-agent/-/forever-agent-0.6.1.tgz",
|
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@ -1772,6 +1855,11 @@
|
||||
"node": ">= 0.10"
|
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}
|
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},
|
||||
"node_modules/is-arrayish": {
|
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"version": "0.3.2",
|
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"resolved": "https://registry.npmjs.org/is-arrayish/-/is-arrayish-0.3.2.tgz",
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"integrity": "sha512-eVRqCvVlZbuw3GrM63ovNSNAeA1K16kaR/LRY/92w0zxQ5/1YzwblUX652i4Xs9RwAGjW9d9y6X88t8OaAJfWQ=="
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},
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"node_modules/is-binary-path": {
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"version": "2.1.0",
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"resolved": "https://registry.npmjs.org/is-binary-path/-/is-binary-path-2.1.0.tgz",
|
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@ -2083,6 +2171,11 @@
|
||||
"node": ">=8"
|
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}
|
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},
|
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"node_modules/kuler": {
|
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"version": "2.0.0",
|
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"resolved": "https://registry.npmjs.org/kuler/-/kuler-2.0.0.tgz",
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"integrity": "sha512-Xq9nH7KlWZmXAtodXDDRE7vs6DU1gTU8zYDHDiWLSip45Egwq3plLHzPn27NgvzL2r1LMPC1vdqh98sQxtqj4A=="
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},
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"node_modules/latest-version": {
|
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"version": "5.1.0",
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"resolved": "https://registry.npmjs.org/latest-version/-/latest-version-5.1.0.tgz",
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@ -2113,6 +2206,18 @@
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"resolved": "https://registry.npmjs.org/lodash/-/lodash-4.17.21.tgz",
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"integrity": "sha512-v2kDEe57lecTulaDIuNTPy3Ry4gLGJ6Z1O3vE1krgXZNrsQ+LFTGHVxVjcXPs17LhbZVGedAJv8XZ1tvj5FvSg=="
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"node_modules/logform": {
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"version": "2.2.0",
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"integrity": "sha512-N0qPlqfypFx7UHNn4B3lzS/b0uLqt2hmuoa+PpuXNYgozdJYAyauF5Ky0BWVjrxDlMWiT3qN4zPq3vVAfZy7Yg==",
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"dependencies": {
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"colors": "^1.2.1",
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"fast-safe-stringify": "^2.0.4",
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"fecha": "^4.2.0",
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"ms": "^2.1.1",
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"triple-beam": "^1.3.0"
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}
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"version": "1.4.0",
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"resolved": "https://registry.npmjs.org/loose-envify/-/loose-envify-1.4.0.tgz",
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@ -2619,6 +2724,14 @@
|
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"wrappy": "1"
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@ -3268,6 +3381,14 @@
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@ -3366,6 +3487,14 @@
|
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"node_modules/stack-trace": {
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@ -3539,6 +3668,11 @@
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@ -3611,6 +3745,11 @@
|
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"node": ">=0.8"
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}
|
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"node_modules/triple-beam": {
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"version": "9.1.1",
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@ -3892,6 +4031,72 @@
|
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"node": ">=8"
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}
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"node_modules/winston": {
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"dependencies": {
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"safe-buffer": "~5.1.0"
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}
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},
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"version": "2.0.0",
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"resolved": "https://registry.npmjs.org/is-stream/-/is-stream-2.0.0.tgz",
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"integrity": "sha512-XCoy+WlUr7d1+Z8GgSuXmpuUFC9fOhRXglJMx+dwLKTkL44Cjd4W1Z5P+BQZpr+cR93aGP4S/s7Ftw6Nd/kiEw==",
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"engines": {
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}
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"node_modules/word-wrap": {
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@ -4029,6 +4234,16 @@
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}
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}
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},
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"@dabh/diagnostics": {
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"version": "2.0.2",
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"resolved": "https://registry.npmjs.org/@dabh/diagnostics/-/diagnostics-2.0.2.tgz",
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"integrity": "sha512-+A1YivoVDNNVCdfozHSR8v/jyuuLTMXwjWuxPFlFlUapXoGc+Gj9mDlTDDfrwl7rXCl2tNZ0kE8sIBO6YOn96Q==",
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"requires": {
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"colorspace": "1.1.x",
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"enabled": "2.0.x",
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"kuler": "^2.0.0"
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}
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},
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"@eslint/eslintrc": {
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"version": "0.4.0",
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"resolved": "https://registry.npmjs.org/@eslint/eslintrc/-/eslintrc-0.4.0.tgz",
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@ -4314,6 +4529,11 @@
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"integrity": "sha512-Z7tMw1ytTXt5jqMcOP+OQteU1VuNK9Y02uuJtKQ1Sv69jXQKKg5cibLwGJow8yzZP+eAc18EmLGPal0bp36rvQ==",
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"dev": true
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},
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"async": {
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"version": "3.2.0",
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"resolved": "https://registry.npmjs.org/async/-/async-3.2.0.tgz",
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"integrity": "sha512-TR2mEZFVOj2pLStYxLht7TyfuRzaydfpxr3k9RpHIzMgw7A64dzsdqCxH1WJyQdoe8T10nDXd9wnEigmiuHIZw=="
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},
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"version": "0.4.0",
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"resolved": "https://registry.npmjs.org/asynckit/-/asynckit-0.4.0.tgz",
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@ -4552,6 +4772,30 @@
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"resolved": "https://registry.npmjs.org/code-point-at/-/code-point-at-1.1.0.tgz",
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"integrity": "sha1-DQcLTQQ6W+ozovGkDi7bPZpMz3c="
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},
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"resolved": "https://registry.npmjs.org/color/-/color-3.0.0.tgz",
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"integrity": "sha512-jCpd5+s0s0t7p3pHQKpnJ0TpQKKdleP71LWcA0aqiljpiuAkOSUFN/dyH8ZwF0hRmFlrIuRhufds1QyEP9EB+w==",
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"requires": {
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"color-convert": "^1.9.1",
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"color-string": "^1.5.2"
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},
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"dependencies": {
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"color-convert": {
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"version": "1.9.3",
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"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-1.9.3.tgz",
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"integrity": "sha512-QfAUtd+vFdAtFQcC8CCyYt1fYWxSqAiK2cSD6zDB8N3cpsEBAvRxp9zOGg6G/SHHJYAT88/az/IuDGALsNVbGg==",
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"requires": {
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}
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},
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"color-name": {
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"version": "1.1.3",
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"resolved": "https://registry.npmjs.org/color-name/-/color-name-1.1.3.tgz",
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"integrity": "sha1-p9BVi9icQveV3UIyj3QIMcpTvCU="
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}
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"color-convert": {
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"version": "2.0.1",
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"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-2.0.1.tgz",
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@ -4564,14 +4808,36 @@
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"color-name": {
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"resolved": "https://registry.npmjs.org/color-name/-/color-name-1.1.4.tgz",
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"integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA==",
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"dev": true
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"integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA=="
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"resolved": "https://registry.npmjs.org/color-string/-/color-string-1.5.5.tgz",
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"integrity": "sha512-jgIoum0OfQfq9Whcfc2z/VhCNcmQjWbey6qBX0vqt7YICflUmBCh9E9CiQD5GSJ+Uehixm3NUwHVhqUAWRivZg==",
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"requires": {
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"simple-swizzle": "^0.2.2"
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}
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},
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"colorette": {
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"version": "1.2.1",
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"resolved": "https://registry.npmjs.org/colorette/-/colorette-1.2.1.tgz",
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"integrity": "sha512-puCDz0CzydiSYOrnXpz/PKd69zRrribezjtE9yd4zvytoRc8+RY/KJPvtPFKZS3E3wP6neGyMe0vOTlHO5L3Pw=="
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"resolved": "https://registry.npmjs.org/colors/-/colors-1.4.0.tgz",
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"integrity": "sha512-a+UqTh4kgZg/SlGvfbzDHpgRu7AAQOmmqRHJnxhRZICKFUT91brVhNNt58CMWU9PsBbv3PDCZUHbVxuDiH2mtA=="
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},
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"colorspace": {
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"resolved": "https://registry.npmjs.org/colorspace/-/colorspace-1.1.2.tgz",
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"integrity": "sha512-vt+OoIP2d76xLhjwbBaucYlNSpPsrJWPlBTtwCpQKIu6/CSMutyzX93O/Do0qzpH3YoHEes8YEFXyZ797rEhzQ==",
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"requires": {
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"color": "3.0.x",
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"text-hex": "1.0.x"
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}
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},
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"combined-stream": {
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@ -4757,6 +5023,11 @@
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"integrity": "sha512-CwBLREIQ7LvYFB0WyRvwhq5N5qPhc6PMjD6bYggFlI5YyDgl+0vxq5VHbMOFqLg7hfWzmu8T5Z1QofhmTIhItA==",
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"dev": true
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"version": "2.0.0",
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"integrity": "sha512-AKrN98kuwOzMIdAizXGI86UFBoo26CL21UM763y1h/GMSJ4/OHU9k2YlsmBpyScFo/wbLzWQJBMCW4+IO3/+OQ=="
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@ -4984,6 +5255,16 @@
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"integrity": "sha1-PYpcZog6FqMMqGQ+hR8Zuqd5eRc=",
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"dev": true
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"fast-safe-stringify": {
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"version": "2.0.7",
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"resolved": "https://registry.npmjs.org/fast-safe-stringify/-/fast-safe-stringify-2.0.7.tgz",
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"integrity": "sha512-Utm6CdzT+6xsDk2m8S6uL8VHxNwI6Jub+e9NYTcAms28T84pTa25GJQV9j0CY0N1rM8hK4x6grpF2BQf+2qwVA=="
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},
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"fecha": {
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"version": "4.2.0",
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"resolved": "https://registry.npmjs.org/fecha/-/fecha-4.2.0.tgz",
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"integrity": "sha512-aN3pcx/DSmtyoovUudctc8+6Hl4T+hI9GBBHLjA76jdZl7+b1sgh5g4k+u/GL3dTy1/pnYzKp69FpJ0OicE3Wg=="
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"resolved": "https://registry.npmjs.org/file-entry-cache/-/file-entry-cache-6.0.1.tgz",
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@ -5018,6 +5299,11 @@
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"integrity": "sha512-zAoAQiudy+r5SvnSw3KJy5os/oRJYHzrzja/tBDqrZtNhUw8bt6y8OBzMWcjWr+8liV8Eb6yOhw8WZ7VFZ5ZzA==",
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"dev": true
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"version": "1.1.0",
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"resolved": "https://registry.npmjs.org/fn.name/-/fn.name-1.1.0.tgz",
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"integrity": "sha512-GRnmB5gPyJpAhTQdSZTSp9uaPSvl09KoYcMQtsB9rQoOmzs9dH6ffeccH+Z+cv6P68Hu5bC6JjRh4Ah/mHSNRw=="
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},
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"resolved": "https://registry.npmjs.org/forever-agent/-/forever-agent-0.6.1.tgz",
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@ -5347,6 +5633,11 @@
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"resolved": "https://registry.npmjs.org/interpret/-/interpret-2.2.0.tgz",
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"integrity": "sha512-Ju0Bz/cEia55xDwUWEa8+olFpCiQoypjnQySseKtmjNrnps3P+xfpUmGr90T7yjlVJmOtybRvPXhKMbHr+fWnw=="
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},
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"is-arrayish": {
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"version": "0.3.2",
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"resolved": "https://registry.npmjs.org/is-arrayish/-/is-arrayish-0.3.2.tgz",
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"integrity": "sha512-eVRqCvVlZbuw3GrM63ovNSNAeA1K16kaR/LRY/92w0zxQ5/1YzwblUX652i4Xs9RwAGjW9d9y6X88t8OaAJfWQ=="
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"is-binary-path": {
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"version": "2.1.0",
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"resolved": "https://registry.npmjs.org/is-binary-path/-/is-binary-path-2.1.0.tgz",
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@ -5576,6 +5867,11 @@
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}
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}
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},
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"kuler": {
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"version": "2.0.0",
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"resolved": "https://registry.npmjs.org/kuler/-/kuler-2.0.0.tgz",
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"integrity": "sha512-Xq9nH7KlWZmXAtodXDDRE7vs6DU1gTU8zYDHDiWLSip45Egwq3plLHzPn27NgvzL2r1LMPC1vdqh98sQxtqj4A=="
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"latest-version": {
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"version": "5.1.0",
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"resolved": "https://registry.npmjs.org/latest-version/-/latest-version-5.1.0.tgz",
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@ -5600,6 +5896,18 @@
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"resolved": "https://registry.npmjs.org/lodash/-/lodash-4.17.21.tgz",
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"integrity": "sha512-v2kDEe57lecTulaDIuNTPy3Ry4gLGJ6Z1O3vE1krgXZNrsQ+LFTGHVxVjcXPs17LhbZVGedAJv8XZ1tvj5FvSg=="
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},
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"logform": {
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"version": "2.2.0",
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"resolved": "https://registry.npmjs.org/logform/-/logform-2.2.0.tgz",
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"integrity": "sha512-N0qPlqfypFx7UHNn4B3lzS/b0uLqt2hmuoa+PpuXNYgozdJYAyauF5Ky0BWVjrxDlMWiT3qN4zPq3vVAfZy7Yg==",
|
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"requires": {
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"colors": "^1.2.1",
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"fast-safe-stringify": "^2.0.4",
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"fecha": "^4.2.0",
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"ms": "^2.1.1",
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"triple-beam": "^1.3.0"
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}
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},
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"loose-envify": {
|
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"version": "1.4.0",
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"resolved": "https://registry.npmjs.org/loose-envify/-/loose-envify-1.4.0.tgz",
|
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@ -6004,6 +6312,14 @@
|
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"wrappy": "1"
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}
|
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},
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"one-time": {
|
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"version": "1.0.0",
|
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"resolved": "https://registry.npmjs.org/one-time/-/one-time-1.0.0.tgz",
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"integrity": "sha512-5DXOiRKwuSEcQ/l0kGCF6Q3jcADFv5tSmRaJck/OqkVFcOzutB134KRSfF0xDrL39MNnqxbHBbUUcjZIhTgb2g==",
|
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"requires": {
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"fn.name": "1.x.x"
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}
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},
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"optionator": {
|
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"version": "0.9.1",
|
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"resolved": "https://registry.npmjs.org/optionator/-/optionator-0.9.1.tgz",
|
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@ -6492,6 +6808,14 @@
|
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"resolved": "https://registry.npmjs.org/signal-exit/-/signal-exit-3.0.3.tgz",
|
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"integrity": "sha512-VUJ49FC8U1OxwZLxIbTTrDvLnf/6TDgxZcK8wxR8zs13xpx7xbG60ndBlhNrFi2EMuFRoeDoJO7wthSLq42EjA=="
|
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},
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"simple-swizzle": {
|
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"version": "0.2.2",
|
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"resolved": "https://registry.npmjs.org/simple-swizzle/-/simple-swizzle-0.2.2.tgz",
|
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"integrity": "sha1-pNprY1/8zMoz9w0Xy5JZLeleVXo=",
|
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"requires": {
|
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"is-arrayish": "^0.3.1"
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}
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},
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"slice-ansi": {
|
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"version": "4.0.0",
|
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"resolved": "https://registry.npmjs.org/slice-ansi/-/slice-ansi-4.0.0.tgz",
|
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@ -6566,6 +6890,11 @@
|
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"tweetnacl": "~0.14.0"
|
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}
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},
|
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"stack-trace": {
|
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"version": "0.0.10",
|
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"resolved": "https://registry.npmjs.org/stack-trace/-/stack-trace-0.0.10.tgz",
|
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"integrity": "sha1-VHxws0fo0ytOEI6hoqFZ5f3eGcA="
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},
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"string_decoder": {
|
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"version": "1.3.0",
|
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"resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.3.0.tgz",
|
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@ -6700,6 +7029,11 @@
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"integrity": "sha512-wK0Ri4fOGjv/XPy8SBHZChl8CM7uMc5VML7SqiQ0zG7+J5Vr+RMQDoHa2CNT6KHUnTGIXH34UDMkPzAUyapBZg==",
|
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"dev": true
|
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},
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"text-hex": {
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"version": "1.0.0",
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"resolved": "https://registry.npmjs.org/text-hex/-/text-hex-1.0.0.tgz",
|
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"integrity": "sha512-uuVGNWzgJ4yhRaNSiubPY7OjISw4sw4E5Uv0wbjp+OzcbmVU/rsT8ujgcXJhn9ypzsgr5vlzpPqP+MBBKcGvbg=="
|
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},
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"text-table": {
|
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"version": "0.2.0",
|
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"resolved": "https://registry.npmjs.org/text-table/-/text-table-0.2.0.tgz",
|
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@ -6756,6 +7090,11 @@
|
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"punycode": "^2.1.1"
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}
|
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},
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"triple-beam": {
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"version": "1.3.0",
|
||||
"resolved": "https://registry.npmjs.org/triple-beam/-/triple-beam-1.3.0.tgz",
|
||||
"integrity": "sha512-XrHUvV5HpdLmIj4uVMxHggLbFSZYIn7HEWsqePZcI50pco+MPqJ50wMGY794X7AOOhxOBAjbkqfAbEe/QMp2Lw=="
|
||||
},
|
||||
"ts-node": {
|
||||
"version": "9.1.1",
|
||||
"resolved": "https://registry.npmjs.org/ts-node/-/ts-node-9.1.1.tgz",
|
||||
@ -6979,6 +7318,67 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"winston": {
|
||||
"version": "3.3.3",
|
||||
"resolved": "https://registry.npmjs.org/winston/-/winston-3.3.3.tgz",
|
||||
"integrity": "sha512-oEXTISQnC8VlSAKf1KYSSd7J6IWuRPQqDdo8eoRNaYKLvwSb5+79Z3Yi1lrl6KDpU6/VWaxpakDAtb1oQ4n9aw==",
|
||||
"requires": {
|
||||
"@dabh/diagnostics": "^2.0.2",
|
||||
"async": "^3.1.0",
|
||||
"is-stream": "^2.0.0",
|
||||
"logform": "^2.2.0",
|
||||
"one-time": "^1.0.0",
|
||||
"readable-stream": "^3.4.0",
|
||||
"stack-trace": "0.0.x",
|
||||
"triple-beam": "^1.3.0",
|
||||
"winston-transport": "^4.4.0"
|
||||
},
|
||||
"dependencies": {
|
||||
"is-stream": {
|
||||
"version": "2.0.0",
|
||||
"resolved": "https://registry.npmjs.org/is-stream/-/is-stream-2.0.0.tgz",
|
||||
"integrity": "sha512-XCoy+WlUr7d1+Z8GgSuXmpuUFC9fOhRXglJMx+dwLKTkL44Cjd4W1Z5P+BQZpr+cR93aGP4S/s7Ftw6Nd/kiEw=="
|
||||
}
|
||||
}
|
||||
},
|
||||
"winston-transport": {
|
||||
"version": "4.4.0",
|
||||
"resolved": "https://registry.npmjs.org/winston-transport/-/winston-transport-4.4.0.tgz",
|
||||
"integrity": "sha512-Lc7/p3GtqtqPBYYtS6KCN3c77/2QCev51DvcJKbkFPQNoj1sinkGwLGFDxkXY9J6p9+EPnYs+D90uwbnaiURTw==",
|
||||
"requires": {
|
||||
"readable-stream": "^2.3.7",
|
||||
"triple-beam": "^1.2.0"
|
||||
},
|
||||
"dependencies": {
|
||||
"readable-stream": {
|
||||
"version": "2.3.7",
|
||||
"resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-2.3.7.tgz",
|
||||
"integrity": "sha512-Ebho8K4jIbHAxnuxi7o42OrZgF/ZTNcsZj6nRKyUmkhLFq8CHItp/fy6hQZuZmP/n3yZ9VBUbp4zz/mX8hmYPw==",
|
||||
"requires": {
|
||||
"core-util-is": "~1.0.0",
|
||||
"inherits": "~2.0.3",
|
||||
"isarray": "~1.0.0",
|
||||
"process-nextick-args": "~2.0.0",
|
||||
"safe-buffer": "~5.1.1",
|
||||
"string_decoder": "~1.1.1",
|
||||
"util-deprecate": "~1.0.1"
|
||||
}
|
||||
},
|
||||
"safe-buffer": {
|
||||
"version": "5.1.2",
|
||||
"resolved": "https://registry.npmjs.org/safe-buffer/-/safe-buffer-5.1.2.tgz",
|
||||
"integrity": "sha512-Gd2UZBJDkXlY7GbJxfsE8/nvKkUEU1G38c1siN6QP6a9PT9MmHB8GnpscSmMJSoF8LOIrt8ud/wPtojys4G6+g=="
|
||||
},
|
||||
"string_decoder": {
|
||||
"version": "1.1.1",
|
||||
"resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.1.1.tgz",
|
||||
"integrity": "sha512-n/ShnvDi6FHbbVfviro+WojiFzv+s8MPMHBczVePfUpDJLwoLT0ht1l4YwBCbi8pJAveEEdnkHyPyTP/mzRfwg==",
|
||||
"requires": {
|
||||
"safe-buffer": "~5.1.0"
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
"word-wrap": {
|
||||
"version": "1.2.3",
|
||||
"resolved": "https://registry.npmjs.org/word-wrap/-/word-wrap-1.2.3.tgz",
|
||||
|
||||
@ -25,7 +25,8 @@
|
||||
"react": "^17.0.1",
|
||||
"react-dom": "^17.0.1",
|
||||
"sqlite3": "^5.0.2",
|
||||
"ts-node": "^9.1.1"
|
||||
"ts-node": "^9.1.1",
|
||||
"winston": "^3.3.3"
|
||||
},
|
||||
"devDependencies": {
|
||||
"@types/luxon": "^1.26.2",
|
||||
|
||||
13
src/db/migrations/20210311061107_create_audio_table.ts
Normal file
13
src/db/migrations/20210311061107_create_audio_table.ts
Normal file
@ -0,0 +1,13 @@
|
||||
import { Knex } from "knex";
|
||||
|
||||
export async function up(knex: Knex) {
|
||||
await knex.schema.createTable("recordings", (table) => {
|
||||
table.bigInteger("messageId").primary().references("voicemails.messageId");
|
||||
table.string("mimeType", 32);
|
||||
table.binary("audio");
|
||||
});
|
||||
}
|
||||
|
||||
export async function down(knex: Knex) {
|
||||
await knex.schema.dropTable("recordings");
|
||||
}
|
||||
@ -0,0 +1,47 @@
|
||||
import { Knex } from "knex";
|
||||
|
||||
export async function up(knex: Knex) {
|
||||
return knex.transaction(async (trx) => {
|
||||
await trx.schema.alterTable("recordings", (table) => {
|
||||
table.integer("duration");
|
||||
});
|
||||
|
||||
// transfer recording durations from voicemails table
|
||||
await trx("recordings").update({
|
||||
duration: knex("voicemails")
|
||||
.select("duration")
|
||||
.where("messageId", knex.raw("??", "recordings.messageId")),
|
||||
});
|
||||
|
||||
// now we can make duration column not-nullable
|
||||
await trx.schema.alterTable("recordings", (table) => {
|
||||
table.integer("duration").notNullable().alter();
|
||||
});
|
||||
|
||||
await trx.schema.alterTable("voicemails", (table) => {
|
||||
table.dropColumn("duration");
|
||||
});
|
||||
});
|
||||
}
|
||||
|
||||
export async function down(knex: Knex) {
|
||||
return knex.transaction(async (trx) => {
|
||||
await trx.schema.alterTable("voicemails", (table) => {
|
||||
table.integer("duration");
|
||||
});
|
||||
|
||||
await trx("voicemails").update({
|
||||
duration: knex("recordings")
|
||||
.select("duration")
|
||||
.where("messageId", knex.raw("??", "voicemails.messageId")),
|
||||
});
|
||||
|
||||
await trx.schema.alterTable("voicemails", (table) => {
|
||||
table.integer("duration").notNullable().alter();
|
||||
});
|
||||
|
||||
await trx.schema.alterTable("recordings", (table) => {
|
||||
table.dropColumn("duration");
|
||||
});
|
||||
});
|
||||
}
|
||||
17
src/db/migrations/20210314175439_fromName_null.ts
Normal file
17
src/db/migrations/20210314175439_fromName_null.ts
Normal file
@ -0,0 +1,17 @@
|
||||
import { Knex } from "knex";
|
||||
|
||||
export async function up(knex: Knex) {
|
||||
return knex.transaction((trx) =>
|
||||
trx.schema.alterTable("voicemails", (table) => {
|
||||
table.string("fromName", 64).alter();
|
||||
})
|
||||
);
|
||||
}
|
||||
|
||||
export async function down(knex: Knex) {
|
||||
return knex.transaction((trx) =>
|
||||
trx.schema.alterTable("voicemails", (table) => {
|
||||
table.string("fromName", 64).notNullable().alter();
|
||||
})
|
||||
);
|
||||
}
|
||||
84
src/index.ts
84
src/index.ts
@ -3,16 +3,17 @@ import knexConfig from "./db";
|
||||
import { Sonar, gql } from "./sonar";
|
||||
import { SDK } from "@ringcentral/sdk";
|
||||
import { ticketize } from "./ticketize";
|
||||
import { logger, DEBUG } from "./util";
|
||||
|
||||
function checkEnv() {
|
||||
[
|
||||
"SONAR_URL",
|
||||
"SONAR_TOKEN",
|
||||
"RC_APP_KEY",
|
||||
"RC_APP_SECRET",
|
||||
"RC_LOGIN_USERNAME",
|
||||
"RC_LOGIN_EXT",
|
||||
"RC_LOGIN_PASSWORD",
|
||||
"RINGCENTRAL_CLIENT_ID",
|
||||
"RINGCENTRAL_CLIENT_SECRET",
|
||||
"RINGCENTRAL_USERNAME",
|
||||
"RINGCENTRAL_EXTENSION",
|
||||
"RINGCENTRAL_PASSWORD",
|
||||
"EXTENSION_TICKET_GROUPS",
|
||||
].forEach((env) => {
|
||||
if (process.env[env] === undefined) {
|
||||
@ -30,6 +31,22 @@ function getExtensionToTicketGroupMapping() {
|
||||
return mapping;
|
||||
}
|
||||
|
||||
const DEFAULT_FIRST_RUN_AGE = 86400;
|
||||
|
||||
function getTicketizeConfig() {
|
||||
const firstRunAge = process.env.FIRST_RUN_AGE
|
||||
? parseInt(process.env.FIRST_RUN_AGE)
|
||||
: DEFAULT_FIRST_RUN_AGE;
|
||||
if (isNaN(firstRunAge) || firstRunAge <= 0) {
|
||||
throw new Error("FIRST_RUN_AGE must be a valid positive integer");
|
||||
}
|
||||
|
||||
return {
|
||||
firstRunAge,
|
||||
extensionToTicketGroup: getExtensionToTicketGroupMapping(),
|
||||
};
|
||||
}
|
||||
|
||||
async function initSonar() {
|
||||
const sonar = new Sonar(process.env.SONAR_URL!, process.env.SONAR_TOKEN!);
|
||||
// simple query to test API cedentials
|
||||
@ -42,22 +59,44 @@ async function initSonar() {
|
||||
}
|
||||
`
|
||||
);
|
||||
console.log(`Authenticated to Sonar as '${user.me.name}'.`);
|
||||
logger.info(`Authenticated to Sonar as '${user.me.name}'`);
|
||||
return sonar;
|
||||
}
|
||||
|
||||
async function initRingCentralSDK() {
|
||||
const sdk = new SDK({
|
||||
server: SDK.server[process.env.RC_SANDBOX ? "sandbox" : "production"],
|
||||
clientId: process.env.RC_APP_KEY,
|
||||
clientSecret: process.env.RC_APP_SECRET,
|
||||
server:
|
||||
SDK.server[
|
||||
process.env.RINGCENTRAL_SERVER === "sandbox" ? "sandbox" : "production"
|
||||
],
|
||||
clientId: process.env.RINGCENTRAL_CLIENT_ID,
|
||||
clientSecret: process.env.RINGCENTRAL_CLIENT_SECRET,
|
||||
});
|
||||
await sdk.login({
|
||||
username: process.env.RC_LOGIN_USERNAME,
|
||||
extension: process.env.RC_LOGIN_EXT,
|
||||
password: process.env.RC_LOGIN_PASSWORD,
|
||||
|
||||
const login = () =>
|
||||
sdk.login({
|
||||
username: process.env.RINGCENTRAL_USERNAME,
|
||||
extension: process.env.RINGCENTRAL_EXTENSION,
|
||||
password: process.env.RINGCENTRAL_PASSWORD,
|
||||
});
|
||||
|
||||
if (DEBUG) {
|
||||
const client = sdk.client();
|
||||
client.on(client.events.beforeRequest, (req) => {
|
||||
logger.debug(req.url);
|
||||
});
|
||||
}
|
||||
|
||||
const platform = sdk.platform();
|
||||
platform.on(platform.events.refreshError, async (err) => {
|
||||
logger.error("Refresh token error:", err);
|
||||
await login();
|
||||
logger.info("RingCentral re-authentication successful");
|
||||
});
|
||||
console.log("Authenticated to RingCentral.");
|
||||
|
||||
await login();
|
||||
logger.info("Authenticated to RingCentral");
|
||||
|
||||
return sdk;
|
||||
}
|
||||
|
||||
@ -65,7 +104,7 @@ async function initDB() {
|
||||
const db = knex(knexConfig);
|
||||
if (!process.env.DB_SKIP_MIGRATIONS) {
|
||||
await db.migrate.latest();
|
||||
console.log("Database migrations run successfully.");
|
||||
logger.info("Database migrations run successfully");
|
||||
}
|
||||
return db;
|
||||
}
|
||||
@ -78,14 +117,13 @@ async function main() {
|
||||
const rcsdk = await initRingCentralSDK();
|
||||
const db = await initDB();
|
||||
|
||||
console.log("Starting ticketizer...");
|
||||
const intervals = ticketize(sonar, rcsdk, db, {
|
||||
extensionToTicketGroup: getExtensionToTicketGroupMapping(),
|
||||
});
|
||||
logger.info("Starting");
|
||||
|
||||
const intervals = ticketize(sonar, rcsdk, db, getTicketizeConfig());
|
||||
|
||||
["SIGINT", "SIGTERM", "SIGQUIT"].forEach((sig) => {
|
||||
process.on(sig, async () => {
|
||||
console.log(`\nCaught ${sig}, shutting down...`);
|
||||
logger.info(`Caught ${sig}, shutting down...`);
|
||||
const results = await Promise.allSettled(
|
||||
intervals.map((interval) => interval.clear())
|
||||
);
|
||||
@ -93,15 +131,15 @@ async function main() {
|
||||
results.forEach((result) => {
|
||||
if (result.status === "rejected") {
|
||||
errors = true;
|
||||
console.error(result.reason);
|
||||
logger.error(result.reason);
|
||||
}
|
||||
});
|
||||
console.log("exiting now");
|
||||
await rcsdk.logout();
|
||||
process.exit(errors ? 1 : 0);
|
||||
});
|
||||
});
|
||||
} catch (err) {
|
||||
console.error(err);
|
||||
logger.error(err);
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
@ -1,19 +1,25 @@
|
||||
import React from "react";
|
||||
import ReactDOMServer from "react-dom/server";
|
||||
import type { Contact, StoredVoicemail } from "./types";
|
||||
import { getNationalNumber, formatSeconds } from "./util";
|
||||
import { DateTime } from "luxon";
|
||||
import type { Contact } from "./types";
|
||||
import type { StoredVoicemail, StoredRecording } from "knex/types/tables";
|
||||
|
||||
export function getTicketSubject(
|
||||
voicemail: StoredVoicemail,
|
||||
contact?: Contact
|
||||
) {
|
||||
return `New Voicemail from ${getNationalNumber(voicemail.fromNumber)} (${
|
||||
contact ? contact.name : voicemail.fromName
|
||||
})`;
|
||||
function fromName(vm: StoredVoicemail, contact?: Contact) {
|
||||
return contact?.name ?? vm.fromName ?? "unknown";
|
||||
}
|
||||
|
||||
export function getTicketBody(vm: StoredVoicemail, contact?: Contact) {
|
||||
export function getTicketSubject(vm: StoredVoicemail, contact?: Contact) {
|
||||
const name = fromName(vm, contact);
|
||||
return `New Voicemail from ${getNationalNumber(vm.fromNumber)} (${name})`;
|
||||
}
|
||||
|
||||
export function getTicketBody(
|
||||
vm: StoredVoicemail & StoredRecording,
|
||||
contact?: Contact
|
||||
) {
|
||||
const name = fromName(vm, contact);
|
||||
|
||||
return ReactDOMServer.renderToStaticMarkup(
|
||||
<div>
|
||||
<div>
|
||||
@ -21,8 +27,7 @@ export function getTicketBody(vm: StoredVoicemail, contact?: Contact) {
|
||||
{DateTime.fromISO(vm.received).toLocaleString(DateTime.DATETIME_MED)}
|
||||
</div>
|
||||
<div>
|
||||
<b>From:</b> {getNationalNumber(vm.fromNumber)} (
|
||||
{contact?.name ?? vm.fromName})
|
||||
<b>From:</b> {getNationalNumber(vm.fromNumber)} ({name})
|
||||
</div>
|
||||
<div>
|
||||
<b>To:</b> {getNationalNumber(vm.toNumber)}x{vm.extensionNumber} (
|
||||
@ -33,7 +38,12 @@ export function getTicketBody(vm: StoredVoicemail, contact?: Contact) {
|
||||
</div>
|
||||
<br />
|
||||
<div>
|
||||
<strong>Transcription: </strong>
|
||||
<span>
|
||||
<b>Transcription:</b>{" "}
|
||||
{vm.transcriptionStatus === "CompletedPartially" ? (
|
||||
<i>(partial)</i>
|
||||
) : undefined}
|
||||
</span>
|
||||
<p>
|
||||
<i>
|
||||
{vm.transcription
|
||||
|
||||
128
src/ticketize.ts
128
src/ticketize.ts
@ -1,7 +1,7 @@
|
||||
import SDK from "@ringcentral/sdk";
|
||||
import path from "path";
|
||||
import { Knex } from "knex";
|
||||
import { getNationalNumber, setAsyncInterval } from "./util";
|
||||
import { logger, getNationalNumber, setAsyncInterval } from "./util";
|
||||
import { getTicketSubject, getTicketBody } from "./template";
|
||||
import { Sonar, gql } from "./sonar";
|
||||
import type {
|
||||
@ -11,8 +11,8 @@ import type {
|
||||
RCAudioAttachment,
|
||||
Recording,
|
||||
Transcription,
|
||||
StoredVoicemail,
|
||||
} from "./types";
|
||||
import type { StoredVoicemail, StoredRecording } from "knex/types/tables";
|
||||
|
||||
const SEARCH_CONTACT_BY_PHONE_NUMBER_QUERY = gql`
|
||||
query getContactByPhoneNumber($phoneNumber: String!) {
|
||||
@ -49,6 +49,7 @@ function rcapi(short: string, version = "v1.0") {
|
||||
}
|
||||
|
||||
interface TicketizeConfig {
|
||||
firstRunAge: number;
|
||||
extensionToTicketGroup: { [key: string]: number };
|
||||
}
|
||||
|
||||
@ -62,7 +63,7 @@ export function ticketize(
|
||||
sonar: Sonar,
|
||||
rcsdk: SDK,
|
||||
db: Knex,
|
||||
{ extensionToTicketGroup }: TicketizeConfig
|
||||
{ firstRunAge, extensionToTicketGroup }: TicketizeConfig
|
||||
) {
|
||||
/**
|
||||
* Uploads a file to Sonar, returning its ID.
|
||||
@ -92,17 +93,17 @@ export function ticketize(
|
||||
}
|
||||
|
||||
/**
|
||||
* Returns `extensionId`s messages that are up to `from` seconds old.
|
||||
* Returns `extensionId`s messages that are up to `age` seconds old.
|
||||
*
|
||||
* @param extensionId
|
||||
* @param from how many seconds ago to retrieve messages from
|
||||
* @param age the maximum age (in seconds) of voicemails to fetch
|
||||
*/
|
||||
async function getExtensionVoicemails(extensionId: number, from = 86000) {
|
||||
async function getExtensionVoicemails(extensionId: number, age = 86000) {
|
||||
const result = await rcsdk.get(
|
||||
rcapi(`/account/~/extension/${extensionId}/message-store`),
|
||||
{
|
||||
messageType: "VoiceMail",
|
||||
dateFrom: new Date(Date.now() - from * 1000).toISOString(),
|
||||
dateFrom: new Date(Date.now() - age * 1000).toISOString(),
|
||||
}
|
||||
);
|
||||
return (await result.json()).records as RCMessage[];
|
||||
@ -168,8 +169,8 @@ export function ticketize(
|
||||
const response = await rcsdk.get(audio.uri);
|
||||
const result = {
|
||||
duration: audio.vmDuration,
|
||||
mimetype: audio.contentType,
|
||||
audio: await response.blob(),
|
||||
mimeType: audio.contentType,
|
||||
audio: await response.arrayBuffer(),
|
||||
};
|
||||
return result;
|
||||
}
|
||||
@ -193,7 +194,10 @@ export function ticketize(
|
||||
* @param voicemail
|
||||
* @param contact
|
||||
*/
|
||||
async function createTicket(voicemail: StoredVoicemail, contact?: Contact) {
|
||||
async function createTicket(
|
||||
voicemail: StoredVoicemail & StoredRecording,
|
||||
contact?: Contact
|
||||
) {
|
||||
const input: any = {
|
||||
subject: getTicketSubject(voicemail, contact),
|
||||
description: getTicketBody(voicemail, contact),
|
||||
@ -229,29 +233,38 @@ export function ticketize(
|
||||
recording: Recording,
|
||||
transcription: Transcription
|
||||
) {
|
||||
return db<StoredVoicemail>("voicemails").insert({
|
||||
messageId: message.id,
|
||||
extensionId: message.extensionId,
|
||||
received: message.creationTime,
|
||||
toNumber: message.to[0].phoneNumber,
|
||||
extensionNumber: extension.extensionNumber,
|
||||
extensionName: extension.name,
|
||||
fromNumber: message.from.phoneNumber,
|
||||
fromName: message.from.name,
|
||||
duration: recording.duration,
|
||||
transcriptionStatus: transcription.status,
|
||||
transcription: transcription.text,
|
||||
await db.transaction(async (trx) => {
|
||||
await trx("voicemails").insert({
|
||||
messageId: message.id,
|
||||
extensionId: message.extensionId,
|
||||
received: message.creationTime,
|
||||
toNumber: message.to[0].phoneNumber,
|
||||
extensionNumber: extension.extensionNumber,
|
||||
extensionName: extension.name,
|
||||
fromNumber: message.from.phoneNumber,
|
||||
fromName: message.from.name,
|
||||
transcriptionStatus: transcription.status,
|
||||
transcription: transcription.text,
|
||||
});
|
||||
await trx("recordings").insert({
|
||||
messageId: message.id,
|
||||
mimeType: recording.mimeType,
|
||||
audio: new Uint8Array(recording.audio),
|
||||
duration: recording.duration,
|
||||
});
|
||||
});
|
||||
}
|
||||
|
||||
/**
|
||||
* Updates a stored voicemail using its current properties
|
||||
* Updates a stored voicemail
|
||||
* @param voicemail the voicemail to update
|
||||
*/
|
||||
async function updateStoredVoicemail(voicemail: StoredVoicemail) {
|
||||
await db<StoredVoicemail>("voicemails")
|
||||
.update({ ...voicemail })
|
||||
.where({ messageId: voicemail.messageId });
|
||||
async function updateStoredVoicemail(voicemail: Partial<StoredVoicemail>) {
|
||||
const messageId = voicemail.messageId;
|
||||
if (!messageId) {
|
||||
throw new Error("Missing required messageId property");
|
||||
}
|
||||
await db("voicemails").update(voicemail).where({ messageId });
|
||||
}
|
||||
|
||||
/**
|
||||
@ -259,9 +272,7 @@ export function ticketize(
|
||||
* @returns whether the message by the given ID has been stored
|
||||
*/
|
||||
async function isMessageStored(messageId: number) {
|
||||
const result = await db<StoredVoicemail>("voicemails")
|
||||
.where({ messageId })
|
||||
.first();
|
||||
const result = await db("voicemails").where({ messageId }).first();
|
||||
return result !== undefined;
|
||||
}
|
||||
|
||||
@ -269,7 +280,8 @@ export function ticketize(
|
||||
* @returns stored voicemails that haven't had tickets created for them yet
|
||||
*/
|
||||
async function getUnprocessedVoicemails() {
|
||||
return await db<StoredVoicemail>("voicemails")
|
||||
return await db("voicemails")
|
||||
.join("recordings", "voicemails.messageId", "recordings.messageId")
|
||||
.whereNull("ticketId")
|
||||
.whereIn("transcriptionStatus", [
|
||||
"Completed",
|
||||
@ -283,8 +295,8 @@ export function ticketize(
|
||||
* @returns stored voicemails whose trranscriptions may still be in progress
|
||||
*/
|
||||
async function getMissingTranscriptionVoicemails() {
|
||||
return await db<StoredVoicemail>("voicemails")
|
||||
.whereNotNull("transcription")
|
||||
return await db("voicemails")
|
||||
.whereNull("transcription")
|
||||
.whereNotIn("transcriptionStatus", [
|
||||
// Don't include those whose transcriptions have failed or will not
|
||||
// be completed.
|
||||
@ -294,16 +306,13 @@ export function ticketize(
|
||||
}
|
||||
|
||||
/**
|
||||
* Retrieves and stores the voicemails for `extension` that are up to `from`
|
||||
* Retrieves and stores the voicemails for `extension` that are up to `age`
|
||||
* seconds old.
|
||||
* @param extension
|
||||
* @param from
|
||||
* @param age
|
||||
*/
|
||||
async function storeExtensionVoicemails(
|
||||
extension: RCExtension,
|
||||
from: number
|
||||
) {
|
||||
const messages = await getExtensionVoicemails(extension.id, from);
|
||||
async function storeExtensionVoicemails(extension: RCExtension, age: number) {
|
||||
const messages = await getExtensionVoicemails(extension.id, age);
|
||||
const isStored = await Promise.all(
|
||||
messages.map((message) => isMessageStored(message.id))
|
||||
);
|
||||
@ -311,7 +320,9 @@ export function ticketize(
|
||||
messages
|
||||
.filter((_, i) => !isStored[i])
|
||||
.map(async (message) => {
|
||||
console.log("Saving voicemail", message.id);
|
||||
logger.info(
|
||||
`New voicemail ${message.id} from ${message.from.phoneNumber} at ${message.creationTime}`
|
||||
);
|
||||
return storeVoicemail(
|
||||
extension,
|
||||
message,
|
||||
@ -324,15 +335,16 @@ export function ticketize(
|
||||
|
||||
/**
|
||||
* Fetch and store new voicemails. If this is the first run, we get the last
|
||||
* day's worth of voicemails. Otherwise, we fetch only the last 15 minutes.
|
||||
* day's worth of voicemails. Otherwise, we fetch only the last 5 minutes.
|
||||
*
|
||||
* @param firstRun whether this is the first run or not
|
||||
* @param firstRun whether this is the first run
|
||||
*/
|
||||
async function fetchAndStoreNewVoicemails(firstRun = false) {
|
||||
logger.verbose("Checking for new voicemails");
|
||||
const extensions = await getValidRCExtensions();
|
||||
return Promise.all(
|
||||
extensions.map((extension) =>
|
||||
storeExtensionVoicemails(extension, firstRun ? 86400 : 900)
|
||||
storeExtensionVoicemails(extension, firstRun ? firstRunAge : 300)
|
||||
)
|
||||
);
|
||||
}
|
||||
@ -366,7 +378,11 @@ export function ticketize(
|
||||
// else we do nothing
|
||||
return;
|
||||
}
|
||||
return updateStoredVoicemail(message);
|
||||
return updateStoredVoicemail({
|
||||
messageId: message.messageId,
|
||||
transcriptionStatus: message.transcriptionStatus,
|
||||
transcription: message.transcription,
|
||||
});
|
||||
})
|
||||
);
|
||||
}
|
||||
@ -381,11 +397,11 @@ export function ticketize(
|
||||
voicemails.map(async (voicemail) => {
|
||||
const contact = await searchContactByPhoneNumber(voicemail.fromNumber);
|
||||
const ticketId = await createTicket(voicemail, contact);
|
||||
console.log(
|
||||
logger.info(
|
||||
`Created ticket ${ticketId} from voicemail ${voicemail.messageId}`
|
||||
);
|
||||
return updateStoredVoicemail({
|
||||
...voicemail,
|
||||
messageId: voicemail.messageId,
|
||||
ticketId,
|
||||
contactId: contact?.id,
|
||||
contactableType: contact?.contactable.__typename,
|
||||
@ -395,30 +411,26 @@ export function ticketize(
|
||||
);
|
||||
}
|
||||
|
||||
function catchHandler(reason: any) {
|
||||
console.error(reason);
|
||||
}
|
||||
const catchHandler = logger.error;
|
||||
|
||||
let firstRun = true;
|
||||
return [
|
||||
setAsyncInterval(
|
||||
() => {
|
||||
const promise = fetchAndStoreNewVoicemails(firstRun);
|
||||
const promise = fetchAndStoreNewVoicemails(firstRun).catch(
|
||||
catchHandler
|
||||
);
|
||||
firstRun = false;
|
||||
return promise.catch(catchHandler);
|
||||
return promise;
|
||||
},
|
||||
60 * 1000,
|
||||
true // immediate
|
||||
),
|
||||
setAsyncInterval(
|
||||
() => fetchMissingTranscriptions().catch(catchHandler),
|
||||
60 * 1000,
|
||||
true
|
||||
),
|
||||
setAsyncInterval(
|
||||
() => createTickets().catch(catchHandler),
|
||||
60 * 1000,
|
||||
15 * 1000,
|
||||
true
|
||||
),
|
||||
setAsyncInterval(() => createTickets().catch(catchHandler), 1000, true),
|
||||
];
|
||||
}
|
||||
|
||||
50
src/types.ts
50
src/types.ts
@ -97,8 +97,8 @@ export interface RCMessage {
|
||||
|
||||
export interface Recording {
|
||||
duration: number;
|
||||
mimetype: string;
|
||||
audio: Blob;
|
||||
mimeType: string;
|
||||
audio: ArrayBuffer;
|
||||
}
|
||||
|
||||
export interface Transcription {
|
||||
@ -106,21 +106,33 @@ export interface Transcription {
|
||||
text: string | null;
|
||||
}
|
||||
|
||||
export interface StoredVoicemail {
|
||||
messageId: number;
|
||||
extensionId: number;
|
||||
processed: boolean;
|
||||
received: string;
|
||||
toNumber: string;
|
||||
extensionNumber: string;
|
||||
extensionName: string;
|
||||
fromNumber: string;
|
||||
fromName?: string;
|
||||
duration: number;
|
||||
transcriptionStatus: TranscriptionStatus;
|
||||
transcription: string | null;
|
||||
ticketId?: number;
|
||||
contactId?: number;
|
||||
contactableType?: string;
|
||||
contactableId?: number;
|
||||
declare module "knex/types/tables" {
|
||||
interface StoredVoicemail {
|
||||
messageId: number;
|
||||
extensionId: number;
|
||||
received: string;
|
||||
toNumber: string;
|
||||
extensionNumber: string;
|
||||
extensionName: string;
|
||||
fromNumber: string;
|
||||
fromName: string;
|
||||
transcriptionStatus: TranscriptionStatus;
|
||||
transcription: string | null;
|
||||
ticketId?: number;
|
||||
contactId?: number;
|
||||
contactableType?: string;
|
||||
contactableId?: number;
|
||||
}
|
||||
|
||||
interface StoredRecording {
|
||||
messageId: number;
|
||||
mimeType: string;
|
||||
audio: ArrayBuffer;
|
||||
duration: number;
|
||||
}
|
||||
|
||||
interface Tables {
|
||||
voicemails: StoredVoicemail;
|
||||
recordings: StoredRecording;
|
||||
}
|
||||
}
|
||||
|
||||
14
src/util.ts
14
src/util.ts
@ -1,4 +1,18 @@
|
||||
import PhoneNumber from "awesome-phonenumber";
|
||||
import winston, { format } from "winston";
|
||||
|
||||
export const DEBUG = !!process.env.DEBUG;
|
||||
export const logger = winston.createLogger({
|
||||
level: DEBUG ? "debug" : process.env.LOG_LEVEL ?? "info",
|
||||
transports: [new winston.transports.Console()],
|
||||
format: format.combine(
|
||||
format.errors({ stack: true }),
|
||||
format.printf(
|
||||
({ level, message, stack }) =>
|
||||
`${level}: ${message}${stack ? "\n" + stack : ""}`
|
||||
)
|
||||
),
|
||||
});
|
||||
|
||||
export function getNationalNumber(input: string) {
|
||||
const number = new PhoneNumber(input);
|
||||
|
||||
Reference in New Issue
Block a user